Most of us know that accessibility is important, and some of us are responsible for delivering accessible sites or products, but as a discipline, we’re still figuring out what truly inclusive experiences might look like. Poor information architecture is a huge accessibility problem, but automated accessibility tools can’t check for it, frameworks can’t fix it, …
An introduction to what information is, why such abstract questions even matter, and how people use information to make sense of and move around in the world, whether digital or physical.
Through the lens of a case study for a successful transition to SharePoint 2013, this talk focuses on coupling UX techniques and agile SharePoint processes.
A talk given on June 14, 2015 at the Special Libraries Association conference in Boston, Massachusetts, and sponsored by the Taxonomy division.
Full text and slides from “IA in a Complex Business Context,” presented at the 2015 IA Summit in Minneapolis.