What I Do

I’m fascinated by the way people interact with information in the wild, and I find a deep personal satisfaction in constructing a well-ordered list. I’ve found that a genuine interest in people and their interests is essential to the practice of information architecture and human-centered design.

My specialties include enterprise information architecture, contextual inquiry techniques, and integrating user centered design methods with information modeling and taxonomy activities. I have used these skills on projects for many enterprise clients, including Adobe, Microsoft, Safeco/Liberty Mutual, Expedia, and Pearson.

I have a B.A. from Reed College and an MLIS from the University of Washington’s iSchool, where I focused on the potential for libraries and librarians to be tool-builders and the intersection between traditional information science and user experience.

I am also fluent in web, application and CMS development, as well as content strategy, taxonomy, visual design and production techniques, having practiced as freelancer while pursuing my Master’s.