Why information architecture?

[[What is information architecture?]] is a surprisingly hard question to answer, because nobody understands it, and I strongly suspect we’ve all been making it up since Xerox PARC.

Instead, we might ask, what is IA responding to? Why do we do it?

  1. People create architectures that mirror their communication structures
  2. There’s no such thing as an unstructured group of humans
  3. The default structure humans make is a Big ball of mud

Then, we might ask, what makes an architecture good?