I write about humans, computers, and information.
I’m an information architect, product strategist & people manager.
Currently leading site experience for Microsoft Learn.
Around the internet
Information architecture and metaphor
What happens when a load-bearing metaphor breaks down?
The parable of the railroad
A useful metaphor for information architects.
Websites are not living rooms and other lessons for information architecture
An introduction to the idea of architectural skeuomorphism and how to resist poor architectural metaphors.
Understanding architectural scale - Tabletops and landscapes
A theoretical approach to what the architectural difference between apps and sites are.
On The Informed Life
Talking about architectural scale and IA with Jorge Arango.
On The OOUX Podcast with Rachel Price
Talking about IA and accessibility with Sophia Prater.
Your information architecture is an accessibility problem
IA and accessibility aren't usually discussed in the same breath, but IA is the cause of most serious accessibility problems.
IA in practice - Getting to structured content
An example of how we built out a section of Microsoft Learn to use structured content.
On TUG's Sunday Service
Talking about scale, maintenance, and the ratio of hours of making stuff happen to minutes of doing IA with Dan Klyn.
Evidence and Antelopes
An explication of Buckland's "Information as Thing" as it relates to information architecture.
Updated notes
You can't see the pattern and weave it at the same time
Organizations earn their architecture
Process
A label is a way to stop thinking
Spandrels
A parable of the railroad
Program entrepreneurship
True IA is emergent
Taskscape
IA maturity model
What's a documentalope?
Files are and have always been relational objects