I write about humans, computers, and information.
I’m an information architect, product strategist & people manager.
Currently leading site experience for Microsoft Learn.
Around the internet
Information architecture and metaphor
What happens when a load-bearing metaphor breaks down?
The parable of the railroad
A useful metaphor for information architects.
Websites are not living rooms and other lessons for information architecture
An introduction to the idea of architectural skeuomorphism and how to resist poor architectural metaphors.
Understanding architectural scale - Tabletops and landscapes
A theoretical approach to what the architectural difference between apps and sites are.
On The Informed Life
Talking about architectural scale and IA with Jorge Arango.
On The OOUX Podcast with Rachel Price
Talking about IA and accessibility with Sophia Prater.
Your information architecture is an accessibility problem
IA and accessibility aren't usually discussed in the same breath, but IA is the cause of most serious accessibility problems.
IA in practice - Getting to structured content
An example of how we built out a section of Microsoft Learn to use structured content.
On TUG's Sunday Service
Talking about scale, maintenance, and the ratio of hours of making stuff happen to minutes of doing IA with Dan Klyn.
Evidence and Antelopes
An explication of Buckland's "Information as Thing" as it relates to information architecture.
Updated notes
Biases are cognitively alluring
We have two different reference systems for spatial memory
Domain-driven design
Taskscape
Metaphors
Process
Wayfinding for legible landscapes
Systems
Sondheim's creative principles
Reference systems are intrinsic to an experience
Program entrepreneurship
Naïve geography
Metadata
IA needs community more than other fields
Findability
Creativity
Communication
Community
Burnout